Transforming service organisations worldwide with independent and professional implementation, consulting, and enterprise auditing services and products that improve efficiency and deliver first class customer service.
Looking for a world class data auditing application? Look no further. OBSERVATO can help you provide top level customer service and achieve government and organizational compliance, all while increasing organizational efficiency and reducing costs.
Our database auditing tool Observato™ allows enterprise organizations to conduct multi-system data searches, view complete details of any data record, visualize data manipulation, and archive every single data record without burdening your current systems. Our goal is to provide you with a refreshingly new, reliable, secure and inexpensive way to manage your data. A database audit complements your expensive software solution investments by filling the gaps left by internal auditing tools. Observato also allows your business users 24/7 access to your data, storing your data activity securely and keeping you compliant.
Empower your business users to resolve data issues without burdening your IT department. Improve customer service by offering quicker resolution to errors and miscommunications caused by poor data quality. Manage business user productivity by monitoring data activity within multiple systems. Visualize data activity and manipulation with charts and reporting.
Work Force Management systems are changing the world for many organisations globally. An effective workforce management system gives full transparency, automation and mobility within your business to allow your business to run efficiently in this global mobile age. We deliver optimised solutions for several organisations across many industries. We collaborate with our customers through the full lifecycle from initial concept to support and upgrades.
What if you cannot find a solution to fit your needs?
Some processes are so unique there is no ready made off the shelf solution available.
We have worked with many clients to build a custom made solution to perfectly suit their needs. We follow modern software development practices and pride ourselves on delivering on time, being within budget and adhering to specifications.