data loss

What Would You Do If You Lost Your Data?

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Imagine if you lost all your data from your work computer or, worse still, from your company server. What would you lose? Well, probably your accounts and financial history; customer information; internal data (such as employees’ records and HR data); important analytics; and more. How do you even begin trying to rebuild something that’s taken […]

big vendor small vendor

Why Big Businesses Should Work With Small Vendors

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Big businesses often choose to work with big vendors. But this is not always the right way to go. In fact, sometimes working with a small vendor can have significant advantages. So why aren’t big businesses making the most of these? In this post, we look at some of the perceptions big businesses may have […]

The Four Key Features of a Data Audit Log System

The Four Key Features of a Data Audit Log System

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We’ve listed the four most important features of any good data audit log system so you can check whether yours is up to scratch. A data audit log system tracks who’s changed what, when, and in what way. This information is essential for locating particular interactions, improper activities, and user errors. As such a data […]

true cost of compliance

The True Cost of Compliance

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These days there are so many rules and regulations to comply to, you’d be forgiven for feeling overwhelmed with it all. From time to time we can all be left wondering quite what it’s all about, is it really worth all this effort, feeling like we’re being made to jump through hoops, ensuring all our […]

Efficiency and Optimisation

Efficiency and Optimisation

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Efficiency and optimization seem to go hand in hand and they really do. Efficiency is the driving force in reducing operational costs and Optimization is the engine with which to achieve this goal. When discussing workforce management solutions, the first thing to discuss is the return on investment (ROI). What value can a service organization […]

field service optimisation

Field Service Optimisation

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What is optimization? M&W defines it as: Field of applied mathematics whose principles and methods are used to solve quantitative problems in disciplines including physics, biology, engineering, and economics. Questions of maximizing or minimizing functions arising in the various disciplines can be solved using the same mathematical tools. In a typical optimization problem, the goal is […]

schedule

What You Need From Field Service Management Software

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Field Service Management is the hot new thing, many new software companies provide it as the new tool you need for effectively managing your field staff. Some provide it as a SaaS solution, typically for small companies that have around 50 resources or less and some are that are at enterprise level and are significantly […]

data visibility

Who Pays for The Lack of Data Visibility?

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In today’s world there is a lot of hype around data and its usage, Let’s take a closer look at the penalties for a lack of data and data visibility in particular. Management All managers like to know what is going on at any given point in time, but on a global, birds eye level, […]