Efficiency and Optimisation

Efficiency and Optimisation

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Efficiency and optimization seem to go hand in hand and they really do. Efficiency is the driving force in reducing operational costs and Optimization is the engine with which to achieve this goal. When discussing workforce management solutions, the first thing to discuss is the return on investment (ROI). What value can a service organization […]

schedule

What You Need From Field Service Management Software

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Field Service Management is the hot new thing, many new software companies provide it as the new tool you need for effectively managing your field staff. Some provide it as a SaaS solution, typically for small companies that have around 50 resources or less and some are that are at enterprise level and are significantly […]

mobile engineer

Who’s in control of YOUR mobile workforce?

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Are you immediately thinking ‘ I am!’? Perhaps you should consider the following points before jumping to that conclusion! 1. Can you tell who is doing what and when they are doing it? Regardless of the size of your organisation, when you have mobile technicians, there will always be times when you can’t see who […]

social media strategy

4 Social Media Strategies For Your Organisation

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The joys of social media. On one hand social media brings organisations closer to their customer base, helps with market research, and allows you to keep tabs on the competition. On the other hand it can be a dangerous minefield, where one wrong step can undermine or even ruin an organisation’s reputation. This is just […]

The Workforce Management Boom in Oil and Gas

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A new emphasis has been put on the importance of workforce management in the Oil and Gas industry over the past couple of years. As competition grows and oil and gas companies seek alternative energy sources, optimized and automated workforce management and field resource management has become essential. These companies face a myriad of problems […]

mobile strategy

3 Things to Keep in Mind When Adopting A Mobile Strategy

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In a competitive service market, mobility is more of a must than a maybe.  As organizations adopt mobile strategies to help with efficiency, visibility, and customer service, there are things organizations have learned the hard way about what not to do.  Realise Data Systems has taken their knowledge from personal experience with mobile implemenations as […]

Microsoft: Changing the Face of Field Service Mobility?

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The apparent demise of the software giant Microsoft – from being the undisputed market leader across a wide-range of innovative software solutions to one as an “also ran” – is well documented: Microsoft’s stock price – which closed at a high of $179.94 on 25 March 1999 – has fallen today to around $31.20 (their […]