mobile engineer

Who’s in control of YOUR mobile workforce?

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Are you immediately thinking ‘ I am!’? Perhaps you should consider the following points before jumping to that conclusion! 1. Can you tell who is doing what and when they are doing it? Regardless of the size of your organisation, when you have mobile technicians, there will always be times when you can’t see who […]

predictive

The Future of Data – Predictive Business

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The world is changing rapidly when it comes to technology.  We’ve said it before but that is because it is true.  According to Brian Solis in “The Future of Business,” over the past 10 years, 40% of Fortune 500 companies have been replaced.  What does this mean?  It means that some businesses haven’t kept up […]

mobile strategy

3 Things to Keep in Mind When Adopting A Mobile Strategy

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In a competitive service market, mobility is more of a must than a maybe.  As organizations adopt mobile strategies to help with efficiency, visibility, and customer service, there are things organizations have learned the hard way about what not to do.  Realise Data Systems has taken their knowledge from personal experience with mobile implemenations as […]

Microsoft: Changing the Face of Field Service Mobility?

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The apparent demise of the software giant Microsoft – from being the undisputed market leader across a wide-range of innovative software solutions to one as an “also ran” – is well documented: Microsoft’s stock price – which closed at a high of $179.94 on 25 March 1999 – has fallen today to around $31.20 (their […]

Field Service Management Expands Onto Mobile Platforms

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The high tech world does no small job keeping on top of the latest trends that are transforming the industry.  Social media, mobility, big data, the cloud have been introduced with trumpets blaring, creating buzz, hype, and sometimes confusion and skepticism as well.  In the meantime, something big has happened where field service management software […]