data loss

What Would You Do If You Lost Your Data?

Posted · Add Comment

Imagine if you lost all your data from your work computer or, worse still, from your company server. What would you lose? Well, probably your accounts and financial history; customer information; internal data (such as employees’ records and HR data); important analytics; and more. How do you even begin trying to rebuild something that’s taken […]

big vendor small vendor

Why Big Businesses Should Work With Small Vendors

Posted · Add Comment

Big businesses often choose to work with big vendors. But this is not always the right way to go. In fact, sometimes working with a small vendor can have significant advantages. So why aren’t big businesses making the most of these? In this post, we look at some of the perceptions big businesses may have […]

load testing

The Three Layers of Automated Testing

Posted · Add Comment

We’ve listed the three fundamental layers of automated testing. All are essential when it comes to getting accurate and comprehensive results. Automated testing uses specialist software to test the performance of other solutions. As such it is a great way to carry out repetitive but necessary tests. It also makes tests that would be hard […]

keep calm and start testing

Quality Assurance: Three Common Bad Practices to Avoid

Posted · Add Comment

Quality Assurance (QA) is essential when it comes to delivering solutions that satisfy your client’s requirements, provide great user experience, and run smoothly in the long-term. In fact, nowadays it’s not uncommon for the QA team to be as big as or larger than the development team. Even so, largely due to a reduction in […]

software design matters

Why Great Software Design Matters

Posted · Add Comment

Whichever approach to software development you choose, each shares a basic, fundamental tenet – that software development consists of two important and distinct processes: design and implementation. Clients often want to see concrete results fast, meaning that the design phase can be rushed or cut short. But the importance of good software design cannot be […]

email

Tips of the Season for Data Organisation

Posted · Add Comment

As another end to a year fast approaches, it’s now a great time to not only tidy up loose ends in terms of your workload, but also to organize your data to make a fresh start when returning to work in the new year. A clear hard drive makes for a clear mind! Archive Old […]

Efficiency and Optimisation

Efficiency and Optimisation

Posted · Add Comment

Efficiency and optimization seem to go hand in hand and they really do. Efficiency is the driving force in reducing operational costs and Optimization is the engine with which to achieve this goal. When discussing workforce management solutions, the first thing to discuss is the return on investment (ROI). What value can a service organization […]

field service optimisation

Field Service Optimisation

Posted · Add Comment

What is optimization? M&W defines it as: Field of applied mathematics whose principles and methods are used to solve quantitative problems in disciplines including physics, biology, engineering, and economics. Questions of maximizing or minimizing functions arising in the various disciplines can be solved using the same mathematical tools. In a typical optimization problem, the goal is […]

paper schedule

The reluctance to move on from paper scheduling

Posted · Add Comment

Our experiences have brought to light an interesting fact; the majority of service organisations still rely on pen and paper for scheduling and coordinating their work. In this modern world with its’ abundance of high tech solutions, why are we so reticent to move on to more advanced solutions? We like what we know Many […]