The Best of 2012

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As 2012 comes to an end, RDS wanted to thank you for a great year, and highlight the top 10 blog posts of 2012.   We wish you a very wonderful and happy New Year.  See you in 2013 with more field service updates, industry thoughts, and more!

1.  The Gartner Field Service Management Magic Quadrant Report for 2012 Has Been Released!

2.  The Two Hour Appointment Window: More than Just a Possibility

3.  What Does the Launch of Google Coordinate Mean for Field Service Organizations?

4.  Taking a Cue from Retail’s Service Experience Giants

5.  Mobile Workforce Management: A Game Changer

6.  Changing the Mobile Game, With Corporate App Stores

7.  The Service Dilemma: When is Bad, Bad Enough?

8.  Is SAAS Field Service Management Right for Your Organization?

9.  The Starbucks Experience – What Service Businesses Can Learn from the Coffee Giant

10.  The iPad Mini: Will It Make Any Difference?

Which blog was your favorite in 2012?  We would love to know, please let us know in the comments section.

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